ShiftFill
Turns missed visits into covered ones
A caregiver calls out at 5 a.m. ShiftFill ranks qualified substitutes, sends offers by text and push, and keeps going until the visit is covered.
The intelligent operating system for care teams.
AI operations infrastructure for community-based care.
The smarter way to schedule and run
care teams.
ShiftMatch finds the right caregiver for every visit, fills open shifts faster, keeps your team compliant, and gets every completed visit ready for billing.
Skilled nursing · Assisted living · Senior living · Continuing care · Staffing agencies
14-day trial · No card required · See coverage in action
Tuesday
6 visits scheduled
- 6:00aMarisol R.
- 8:00aDave O.
- 10:00aOpen shift
- 12:00pJames K.
- 2:00pOpen shift
- 4:00pTerrence W.
Two call-outs came in overnight. Both covered before 6 a.m.
Agent relay
Coverage request
Morning visit needs a hand
- SenseCall-out received
- Match3 nearby fits
- OfferOffers sent
- ConfirmAvery accepted
Coverage confirmed before the phone tree starts.
Workforce optimization
Build a schedule around the work, the people, and the rules that matter.
ShiftMatch is built to account for demand, qualifications, preferences, and coverage before it drafts a plan your team can review. AI-powered optimization works alongside rule-based scheduling, so the tradeoffs stay visible.
Demand timeline
Tuesday plan
6a
8a
10a
12p
2p
4p
6p
Forecast workforce demand, then calculate the staffing needed for every window.
Decision engine
Plan togetherAI + rules
Demand forecast
Required staffing
Availability windows
Employee preferences
Credentials & qualifications
Coverage requirements
Cost balancedCompliance guardrails
Optimized draft
Review before publish- 7:00aCare teamJordan K.
Coverage protected
- 11:00aNurseSamira T.
Rules checked
- 3:00pCare coordinatorAlex R.
Overtime avoided
Forecast demand
42 visits
Coverage rate
100%
Overtime hours
0.0
Staffing cost
$2,480
Open shifts
0
Attendance status
On track
How it works
Open. Offered. Covered.
- 1
A shift opens
Someone calls out, a visit is added, or a caregiver goes on leave. ShiftMatch reads what the client needs and when.
- 2
The right people get the offer
Candidates are ranked by travel distance, skills, language, and reliability — then offered the shift by text and push, all at once.
- 3
Someone says yes
The first acceptance books the shift and closes the loop with everyone else. Your schedule updates itself, so the morning starts with a plan.
Workforce flexibility
A plan that can move with the people doing the work.
Designed to coordinate self-scheduling, shift splitting, shift swapping, PTO, mobile scheduling, and time and attendance without losing the coverage picture.
- Self-scheduling with guardrails
- Mobile scheduling for the field
- Shift swaps that keep qualifications in view
- Time and attendance connected to the plan
My Thursday
Mobile schedule
9:00a–1:00pClient visit
Northside care plan
Coverage stays green as the day changes.
- 1Request PTOThursday · Maya L.
- 2Offer swapQualified match found
- 3Split visitTwo workers · one plan
- 4Clocked inGPS and attendance confirmed
Coverage restored100%
The agent team
Three agents. A steadier day.
They handle the repetitive parts of scheduling. Every decision that touches a client or a paycheck still goes to a person.
Risk Watch
Spots trouble a day early
Flags the shifts most likely to go uncovered, so your team gets a short list each morning instead of a scramble each afternoon.
Optimizer
Drafts a week worth publishing
Turns demand forecasts and compliance rules into a draft schedule. You review and adjust — nothing goes live until a person says so.
Natural-language scheduling
Ask for the outcome. See why the schedule changed.
Make scheduling changes through a plain-language command, then review the reasoning in the same place. The system is designed to coordinate clinical and community care teams without turning the schedule into a black box.
Scheduler command
“Cover Maria Tuesday at 3. Keep overtime below the limit and prioritize continuity.”
Translating request into a reviewable plan
Role examples
- PhysicianTuesday · 3:00p
Continuity match
- NurseTuesday · 3:00p
Qualified and available
Why this changed
- Maria’s required qualifications matched
- Availability confirmed
- Continuity preference applied
- Overtime avoided
- Coverage requirement satisfied
- Schedule change logged
One system, every surface.
Scheduling, visits, billing, and payroll all start from the same operating picture — fewer handoffs, fewer missing details.
Web scheduler
The weekly board, ranked matches, EVV review, billing, and payroll export — for the office.
Caregiver app
Schedules, shift offers, and GPS clock-in and clock-out — for the people doing the visits.
Family portal
A read-only view of the schedule and visit status — for the families who ask how today went.
Care settings
Built for every team coordinating care work.
- Skilled nursing
- Assisted living
- Senior living
- Continuing care
- Healthcare staffing
Pricing
Start free. Grow at your pace.
Build around the care you coordinate. Your plan follows active schedules, not unused seats or surprise setup work.
- Unlimited shifts and visits
- ShiftFill, Risk Watch, and Optimizer
- EVV, billing, and payroll export
- Caregiver app and family portal
Start your free trial
14-day trial · No card required · Try it with your team